Multilingual Chatbots & AI Agents

AI Omnichannel Customer Engagement

Intelligent Omnichannel Messaging, Unified and Effortless

Your customers are everywhere — and now, so are you. Engage through the right channel at the right time with our AI-driven platform that unifies communication across SMS, WhatsApp, email, social media, and more.

Send smarter campaigns with precision and speed. Whether you’re announcing a product launch or delivering urgent alerts, our AI-enhanced bulk messaging gets your message delivered and noticed.

iSentric chat inbox with AI-generated replies
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Overview

  • Real-time conversations
  • AI-powered routing & personalization
  • One dashboard, all your channels
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Personal AI Omni Channel Messaging

  • Hyper-targeted audience segmentation
  • Automated delivery optimization
  • Scalable to millions, managed with ease
Enhanced product suite:
  • advanced analytics
  • multilingual bots
  • omnichannel flows
  • Introduced WhatsApp Business API & Omnichannel Chat Solutions

Thinking of having a two-way conversation with your customers? Or creating automated responses for customer inquiries? iSentric’s 2-way SMS can serve as a bridge between you and your customers for you to explore customer needs through interactions made possible by digital technology and create more business opportunities.

It supports SMS contents in various languages. This flexible and low-cost service allows you to reach the recipients directly and offers support to SMS contents in different languages (normal text or Unicode characters).

iSentric smart-assisted chat: size enquiry
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Speak To Our Team Now!!

Please contact us now to discover more business opportunities and deliver remarkable customer experience.

iSentric Limited (ASX:ICU), established in 2003 and renamed as Ovanti Limited (ASX:OVT) in year 2024, is a well-known Bulk SMS provider and a pioneer in digital commerce in Malaysia.

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