E-Services
Omni-channel citizen and customer service platforms on web, iOS and Android.
iSentric helped Sarawak Energy to launch their all new, omni channel customer service platform - SEB cares. This service is available on the web, iOS, Android, and Windows Phone platforms. From SEB cares, customers are able to view and manage their bills, report and track on outage, faulty street lights, billing and metering issues, locate the nearest customer service counter, receive real time notifications on outages and planned shutdowns, and make electronic payments.
Web Portal Solutions
Fast forward your business success with a great website.
Thanks to the advancements in digital technology, building a website is easier and more affordable than it used to be.
A high-quality and well-designed website does not only give you the professional look, but also helps to attract new customers, and ensures your success in highly competitive markets.
iSentric’s Web Portal Solutions make sure that your website is secure and trustworthy while providing your customers a safer shopping and browsing experience through HTTPS and SSL certificate.
From unique website design, highly efficient Electronic Direct Mail to fully customizable web application, we offer a wide range of customer-centric solutions that fit your exact marketing or e-commerce needs in the fast evolving B2C/B2B landscape.
It is no longer an intimidating experience to create and manage a mobile-friendly website. Best of all, you can enjoy iSentric’s technical support, simplify your management process, and gain access to valuable data and detailed reports without spending a fortune.
Website Design & HTML Development
- Bootstrap front-end framework (HTML, CSS and JS Library)
- Mobile-friendly and responsive layout that automatically adjust and adapt to any device screen size.
- Custom design with effective interface.
- Not using website template, thus creating the exclusive look and feel.
Custom Content Management System
- Custom CMS in php for website.
- Simplifies website management process.
- Centrally managed platform with user-friendly interface.
- Can be integrated with any systems or modules.
- Allows greater flexibility to add, delete, or modify your website.
- User-defined security measures to prevent hacking and spams.
Custom web application development
- Bootstrap front-end framework in php.
- Tailored for your business and requirements.
- Easy customizable and scalable features that grow with your business.
- Dashboard and detailed reports for your reference.
- 24/7 accessibility with higher levels of security.
- Low maintenance and cost-effective.
Landing Page/Microsite
- Ideal choice for corporates, products, contests or campaigns
- Bootstrap front-end framework for innovative designs.
- One pager landing page with a clear-cut layout.
- Enquiry form that encourages customers to contact you.
Electronic Direct Mail (eDM) creation
- Utilises multiple platforms to relay campaign message. (e.g. pay per click campaign, social media etc)
- Sends timely and relevant marketing or promotion information.
- Creates e-newsletter, company updates, customer surveys, sale reminders.
- Reduces time and effort with fully automated features.
- Personalised message for a more engaging customer experience.
eCommerce
- Safe and secure.
- Highly customizable design and interface.
- Easy-to-use check out.
- Promotion and discount code tools.
- Customer management system: View customer details and orders; Add, delete, or reset customer account.
- User-generated reviews and feedback.
- Multiple payment options (Credit /Debit Card, Cash on Delivery (COD), PayPal, Online Bank Transfer).
Investing in a website for your business has already proved to be a fruitful journey. Let’s talk and find out how to improve your website performance and pave the way to become a leader in digital commerce.
Web SMS Broadcast for public notices
Do you want to bring your promotion campaign to your customers? Share information about your company’s latest updates with more than 10,000 users? Or simply remind the public to pay attention to their personal hygiene? The Web SMS Broadcast of iSentric can definitely serve as your best tool.
Explore other modules
Financial Services
- BNPL (conventional & Shariah-compliant)
- KYC and Credit Scoring
- Fraud Detection
- Repayments and Collections
- Wealth Management
- Digital Asset
Smart Government Solutions
- Next-gen Tech
- Micro Data Centers & Cloud Migration
- E-Services & Citizen
AI Omnichannel Customer Engagement
- Integrated Messaging
- Multilingual Chatbots
- AI Agents
- CRM, Loyalty & Rewards
- Social & E-Commerce Enablement
Speak To Our Team Now!!
Please contact us now to discover more business opportunities and deliver remarkable customer experience.
iSentric Limited (ASX:ICU), established in 2003 and renamed as Ovanti Limited (ASX:OVT) in year 2024, is a well-known Bulk SMS provider and a pioneer in digital commerce in Malaysia.